Shipping Policy

Shipping Overview

Most orders arrive within 7 to 14 days of ordering, and occasionally it can take up to 21 days. Every order is tracked, and we email you the tracking number as soon as it ships.

UK Delivery

• Standard Delivery (usually 7 to 14 days) — Free on orders over £29.99. Orders under £29.99 are charged a flat rate of £3.99.

International Delivery

• Europe (usually 7 to 14 days) — Shipping rates calculated at checkout based on weight and destination.
• Rest of World (usually 7 to 14 days) — Shipping rates calculated at checkout based on weight and destination.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order via our Track Order page.

Customs and Import Duties

For international orders, please note that your package may be subject to customs duties and import taxes, which are levied once the package reaches your country. These charges must be paid by the recipient. We recommend checking with your local customs office for further details.

Missing or Delayed Orders

If your order hasn't arrived within the expected timeframe, please check your tracking information first. If the tracking shows delivery but you haven't received your order, please contact us at [email protected] and we'll investigate.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately and we will do our best to update it before dispatch.